Frequently Asked Questions

How do I get started in a training program with Oliver & Co?

We like to start with an evaluation session to get to know you and your dog. The best thing to do is go to our Contact Us page and send us a quick contact form to jump on a free consultation phone call. Depending on the program you are looking at taking there maybe minimum deposits required.

Will dog training change my dog's personality?

Just like humans, dogs attitude and personality may change as new rules, boundaries, and routines are put in place. But your dog will adjust and their personalities will come back.

If you're the one training my dog, will he/she listen to me after he is trained?

Unlike other trainers we focus on teaching you (yes, you, the human) the right information, tools, and techniques to make sure that your dog retains its behaviors and trust you long after we are gone. Training you to become the calm and confident leader your dog needs is our number one priority. We aren't "wizards" or "magicians" - we are your guide to living a better life with your furry family member.

How long will it take to train my dog?

It takes different amounts of time to learn each new skill. The best thing to do is schedule an evaluation session with us where we will meet you and your dog and give you the start of a training plan for your dog. This gives you a taste of how we train to see if we are a right fit for each other. During your evaluation we will work to understand your goals, home and where your dog is in their current training. At that point we will be able to give you a timeline for your dogs training.

How much does it cost to train a dog?

There is a not a one size fits all program so we can't give you a one size fits all price. Some dogs may take longer than others to train and so pricing is different depending on the dog and your family's goals.

Can my dog be a service animal?

Technically, Any dog can be a service animal. However, we train dogs to perform specific medical task and not all dogs have the temperament to be trained to perform certain task.

My dog is a rescue and we don't have a history, can you help?

Yes, we believe there are no bad dogs and we would simply want to schedule an evaluation to pinpoint any issues and recommend a training course for you and your pet.

What is your cancellation policy?

We require a twenty-four hour notice at the minimum. Some courses will have a non-refundable fee that goes towards the total training course.

Do I need to stick to my day?

We understand life happens and we try to be as flexible and accommodating as our schedule allows. Please try and give us a minimum of a twenty-four hour notice before rescheduling or canceling a class. Classes can be scheduled on different days provided we have the availability to accommodate.

Do I need to buy any pieces of equipment?

Yes, we will recommend pieces of training equipment depending on your dog's needs. While the type or brand doesn't matter in all instances there are some tools that must be bought brand specific for the safety and health of the dog.